If a duplicate charge occurs when purchasing a product, please submit an inquiry to the 
Customer Center including the product name and order number of the duplicate charge.

※ For instructions on how to check your order number, please refer to the FAQ section on how to check payment history.

■ How to submit an inquiry to the Customer Center
1.) Official website > Customer Support
2.) Select 1:1 Inquiry
3.) Select the identity verification category
4.) Submit the inquiry including the details of the problem

▶ Architect 1:1 Inquiry [Go]