If your PC displays a mIf your PC displays a message about a missing Visual C++ library or a conflict with a security program, we recommend uninstalling and reinstalling the launcher.

If the issue persists, please install the Microsoft Visual C++ Redistributable Package.

■ Manual installation of Microsoft Visual C++ package
1.) Go to the download page and click [Download].
2.) Select vc_redist.x64.exe, then click Next.
3.) Run the downloaded vc_redist.x86.exe file to complete manual installation.

If you need further assistance, please capture a screenshot or video showing the exact error message and send it to Customer Support.essage about a missing Visual C++ library or a conflict with a security program, we recommend uninstalling and reinstalling the launcher.

If the issue persists, please install the Microsoft Visual C++ Redistributable Package.

■ Manual installation of Microsoft Visual C++ package
1.) Go to the download page and click [Download].
2.) Select vc_redist.x64.exe, then click Next.
3.) Run the downloaded vc_redist.x86.exe file to complete manual installation.

If you need further assistance, please capture a screenshot or video showing the exact error message and send it to Customer Support.