If you encounter problems while playing the game, you can submit an inquiry to the Customer Center to ask for assistance in resolving it.

■ How to submit an inquiry to the Customer Center
1.) Official website > Customer Support
2.) Select 1:1 Inquiry
3.) Select the identity verification category
4.) Submit the inquiry including the details of the problem

When submitting a direct inquiry to the Customer Center, please select the type and attach a screenshot, as this will greatly help in resolving the issue.

※ If the email address is not clearly provided, sending a reply may be restricted.