If your network connection is unstable or your device has insufficient memory space, the update may not proceed smoothly. Please follow the steps below:
■ Free up memory space on your device
- Delete unused applications, internet cookies, photos, and videos to secure internal memory space.
- Close all running apps to free up memory.
■ Check your network connection
- Avoid using networks in crowded places or networks shared by many users.
- Use a stable, private network to perform the update.
※ Please note that depending on your internet environment, data charges may apply. We recommend downloading the update in a stable network environment.